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I can’t input my bank details. What am I doing wrong?

Updated over 2 months ago

The most common issue when inputting bank details is actually in relation to the uploading of ID to verify your account. Our payment gateway has very strong anti-fraud mechanisms, so in order to successfully input your payment details, make sure your upload qualifies the following criteria:

• JPEG format

• Colour image

• High-resolution image

• All edges of the ID in picture

• No fingers! (In case you are holding your licence to take a picture)

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